Online Services
How to read your meter
There are three types of meter. Please identify which kind you have from the options below.
Dial
When the pointer is directly over the number it is that number should be inserted.
When the pointer is between numbers it's the lower number that should be inserted.
The last dial is ignored.
Reading = 7946
Imperial
Reading = 4942
Metric
Reading = 99998
Submit your meter reading
Our meter reader visits your property every quarter to read your gas meter and provide you with an accurate bill.
If we are unable to access your meter during our normal working hours you can now take the reading yourself and submit it to us online by completing the form below.
Alternatively, we will be happy to accept your meter reading over the telephone if you contact our meter department on 755592.
Enter your reading
Consumer Number
You’ll find your Consumer Reference Number on your gas bill, as shown below, or on any other personally addressed correspondence you may have received from us.
